CUCENTric Learning

CUstomer CENTricity and an effective customer experience delivery is arguably the most potent source of SCA (Sustainable competitive advantage) for businesses, be it a global organization or a small business. While CX (Customer Experience) is acknowledged as a key strategic cornerstone by many organizations who focus on systems and process as a key CX enabler, we at CUCENT believe that CX delivery and management get the desired outcomes with a holistic approach. 


The biggest challenge organizations face is the cultural transformation that is required from the people both in the core organization as well as the partner ecosystem, in adopting and practicing an “outside-in”  rather than an “inside out” approach that defines the success of the CX strategy.

We at CUCENT believe that equipping PEOPLE through training is the first step in enabling CX delivery, with systems and processes supporting the People.

CUCENT leadership can effectively partner you in enabling mission-critical competencies that are required for transformation into a  CUSTOMER CENTRIC organization that not only delivers on desired business outcomes but also stays “ahead of the curve” in anticipating and responding to Customer through our Consulting solutions.

Upcoming Events
Post COVID19 Startegy: Leveraging Relevant Value for successful selling
Wed, May 27
May 27, 11:00 AM – 12:00 PM
Post Covid disruption in selling processes will constrain customer engagement opportunities. Buying decisions will be influenced more than ever by the value that is relevant to the customer. Join us for our webinar on Leveraging Relevant Value for successful selling.
Post COVID 19 Strategy for Customers
Sat, May 23
on ClickMeeting
May 23, 3:00 PM
on ClickMeeting
Post COVID19 Service customer will be very particular about spending less time


+91-9900 239913


044 2476 9225


+91 98721 64576

Plot 186, Door #2, 4th Cross St, Lakshmi Nagar, Porur, Chennai, Tamil Nadu 600116, India

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